Define kill criteria upfront
Show contradictory data in reviews
Log confidence before every launch
Shield engineers from scope creep
Write specs that eliminate guessing
Credit team problem-finders publicly
Conduct three user interviews monthly
Track verbatim user quotes by theme
Read support tickets in users' words
Study competitors' post-mortems weekly
Intellectual Honesty
Report PM-caused tech debt same day
Block purposeless meetings always
Protecting the Team
Give design feedback before all-hands
Run JTBD analysis for top use cases
Customer Discovery
Watch user sessions with zero agenda
Retro underperforming features promptly
Admit flaws revealed by complaints
Audit roadmap assumptions quarterly
Celebrate wins in every retro
Escalate under-resourcing before burnout
Share full user research team-wide
Interview churned customers promptly
Create team channel for user quotes
Shadow CSM one full day quarterly
Write strategic narrative before spec
Score roadmap by ICE before planning
Say no to two requests monthly
Intellectual Honesty
Protecting the Team
Customer Discovery
Write acceptance criteria pre-sprint
Run pre-mortem for big features
Unblock engineering within 24 hours
Publish roadmap company-wide quarterly
Roadmap Strategy
Track one north star metric weekly
Roadmap Strategy
Become a product manager who ships products users love by staying close to the problem, making clear decisions with incomplete information, and holding a team together without authority
Execution & Delivery
Ship staged rollout every time
Execution & Delivery
Check last sprint metrics before next
Run working-backwards before every spec
Review competitor changelog monthly
Kill one stale initiative each quarter
PM Craft
Data & Analytics
Stakeholder Alignment
Keep live risk register with owners
Write launch brief one week out
Debrief every release within one week
Read PM book and write synthesis monthly
Peer review spec with outside PM
Teardown one admired product quarterly
Define success metric before sprint
Build dashboard for every live feature
A/B test core user flow changes
Send weekly written stakeholder update
Share bad news with leadership same day
Document trade-offs within 48 hours
Request feedback from eng and design
PM Craft
Write and update your PM manifesto
Review funnel conversion weekly
Data & Analytics
Segment users by cohort monthly
Schedule monthly 1:1s with stakeholders
Stakeholder Alignment
Show conflicting priorities in roadmap
Teach product lesson at lunch-and-learn
Mentor one associate PM quarterly
Build product decisions swipe file
Review anomalies with analyst weekly
Document analysis methodology publicly
Audit tracking implementation quarterly
Meet skeptical exec proactively biweekly
Confirm stakeholder requests in writing
Get sales and CS feedback post-launch