Disclose property issues before asked
Present all offers without bias
Decline or fully disclose dual agency
Volunteer at housing nonprofits monthly
Mentor one new agent per quarter
Teach first-time buyer workshops free
Prospect two hours every morning
Contact sphere of influence monthly
Send handwritten notes weekly
Explain commission structures transparently
Ethical Practice
Recommend against buying when appropriate
Share market insights with local press
Serving the Community
Refer clients to trusted professionals
Farm one geographic area consistently
Lead Generation
Ask for referrals at every closing
Keep client financials confidential
Provide comparable data not opinions
Return calls within two hours always
Support fair housing in every interaction
Sponsor one local event per year
Share neighborhood knowledge freely
Host one open house per weekend
Create one local content piece weekly
Follow up with leads within five minutes
Use a transaction checklist every deal
Send weekly updates to all parties
Review contracts line by line
Ethical Practice
Serving the Community
Lead Generation
Preview five listings per week
Track absorption rate monthly
Study local zoning and development
Attend every inspection personally
Transaction Management
Build backup plans for derailments
Transaction Management
Become a trusted real estate advisor who builds lasting client relationships, consistently closes transactions, and grows a referral-based business
Market Expertise
Build a comparable sales database
Market Expertise
Follow mortgage rate trends weekly
Track days to close and optimize
Coordinate closing logistics proactively
Document lessons from every transaction
Negotiation Skills
Personal Brand
Client Relationships
Learn one new neighborhood per month
Study one legal update monthly
Prepare a monthly market report
Research the other side first
Prepare three counterarguments in advance
Use silence after presenting terms
Post local content three times weekly
Update headshot and bio annually
Maintain a personal website with IDX
Send a closing gift that matters
Check in at 30 and 90 days post-close
Remember client milestones annually
Never negotiate against your client
Negotiation Skills
Document verbal agreements immediately
Film one video tour per month
Personal Brand
Collect and display testimonials
Host one client appreciation event yearly
Client Relationships
Set communication preferences upfront
Practice objection handling weekly
Know your BATNA and theirs
Debrief every negotiation outcome
Define your unique value proposition
Network outside real estate monthly
Track brand metrics quarterly
Underpromise and overdeliver consistently
Ask for reviews within one week
Respond to concerns same day